The short version: everything you enter into MyHealthOneStop is stored on your own device and nowhere else. There is no account to create. Your health information is never uploaded to us, never sold, and never shared with anyone — not with medical schemes, not with advertisers, not with the developer.
Who we are
MyHealthOneStop is a free health application developed by Dr J.A. Geldenhuys, a general practitioner registered with the Health Professions Council of South Africa (HPCSA), practising in Vredendal, Western Cape, South Africa.
Questions about this policy or your privacy: feedback@myhealthonestop.com
What information the app holds
Depending on what you choose to enter, the app can store: your name, date of birth, identity or passport number, contact details and address; blood type, allergies, chronic conditions, current medications, previous operations and other health details; medical scheme name, membership number and dependant code; emergency contact details; photographs you add (such as a profile photo, prescriptions, laboratory or radiology results, or a child's Road to Health booklet); records you keep in the app such as blood pressure, blood sugar, vaccinations, menstrual cycle, a pregnancy diary, family members and pets.
Providing any of this is entirely optional. The app works with as little or as much as you choose to enter.
Where that information is kept
All of it is stored locally on the device you are using, in your browser's own storage. It is not transmitted to the developer, to any server, or to any third party. There is no login, no user account, and no database of users.
This has two consequences worth understanding:
- Nobody else can see your information — not even the developer.
- If you clear your browser data, uninstall the app, lose the device or switch to a new one, the information is permanently lost. Use the built-in Backup & Restore feature to keep your own copy.
Information you choose to send
Some features prepare information for you to send yourself — for example sharing a medical summary or a pre-operative questionnaire by WhatsApp or email, or printing it. Nothing is sent automatically. You choose the recipient and you press send, using your own WhatsApp, email or printer. Once you send it, that information leaves the app and is handled by whatever service you used.
Location
If you tap "Detect My Location", the app asks your browser for your position so it can find doctors, pharmacies, hospitals and other services near you, and show adverts relevant to your area. Your location is used on the device for that search only. It is not stored by us and not sent to the developer. You can refuse the request, and the rest of the app will still work.
Anonymous usage statistics
The app uses Google Analytics to count anonymous, aggregated usage — for example how many people opened the app or used a particular feature. This helps decide what to improve. It does not include your health information, your name, or anything you typed into the app. Google's handling of this data is governed by their own privacy policy.
Adverts
The app shows a small number of clearly labelled adverts for health-related businesses, such as a local physiotherapy or anaesthetic practice. These are simple links chosen by the developer. Advertisers receive no information about you. If you have shared your location, adverts may be filtered to those near you, but the advertiser is not told who or where you are, and is not notified when an advert is shown.
Finding care near you
When you search for providers, the app queries public mapping services (OpenStreetMap, and Google Maps if you choose to open it). Those services will see the search request, in line with their own privacy policies. No health information is included in such a search.
Children
The app is intended for adults. A parent or guardian may record a child's details, such as vaccinations or a Road to Health booklet, on their own device. Those records are stored in the same private way as everything else.
Your rights
Because your information never leaves your device, you are in direct control of it at all times. You can view, correct or delete anything at any moment inside the app. Clear this form erases a single section, and Delete All My Data under Backup & Restore erases everything permanently. There is nothing held elsewhere for us to delete on your behalf.
Under the Protection of Personal Information Act (POPIA), the developer does not act as a responsible party for your health information, because it is never collected or processed by us.
Changes to this policy
If this policy changes, the updated version will be published on this page with a new date below. Material changes will also be mentioned in the app.